Helpdesk

A Media Access Control (MAC) address is a unique identifier used to identify the device connecting to a network. (It has nothing to do with the Apple corpor...

To have an internet connection on Concordia's network you must register your device's MAC address. Students can self register their devices by ...

On newer mobile devices, there is a setting that randomizes the MAC address of the device before connecting to the network. This feature can cause problems ...

If you are struggling to register a device on our network due to the recent account changes, please contact the Helpdesk for assistance. We are happy to man...

To register (or re-register) a device for CUNESecure or CUNE network internet access, employees can simply log in and complete this service request form. ...

If a faculty or staff member invites a presenter or vendor to campus, it is the Concordia host’s (said faculty/staff member) responsibility to arrange the r...

Registering an Event Code (Event Planner) If you are the director of a workshop, conference or other large event, you can arrange access for guests to use...

All devices connecting to Concordia's network must use Concordia's DNS servers.  If your computer or device has custom DNS servers configured your d...

Concordia University provides a guest Wi-Fi network for visitors to campus. This connection does not require registration, but will require an acceptance of...

Click the wireless icon in the lower left corner of the screen, next to the clock Click on the arrow next to the Wi-Fi button Right-click&...