These steps detail how individuals with a CUNE issued device will upgrade their Operating System from Windows 10 to Windows 11. These instructions will not apply to personal computers.

 

Prepare to Upgrade

Most people should enjoy a seamless experience. Here are some things to keep in mind:  

  • This process will maintain all files backed up to OneDrive and Edge profile favorites. 
  • Currently installed applications and features should carry over, assuming they are compatible with Windows 11. Please have a copy of any necessary license keys should there be an issue with compatibility.
  • Synced Channel folders from Teams should carry over, though we recommend making a note or screenshot of these folders to be sure.
  • Printers and wireless networks will also transfer over to the new operating system.
  • It is recommended that you export your Bookmarks from other browsers into a OneDrive folder.
  • Backup any important files not in OneDrive, such as your Downloads folder, to an external drive or copy them into OneDrive.
  • Check the status of your OneDrive application to ensure that is connected and files have synced.
  • Make sure you have 1Password available on a second device, as this application won't trust the new operating system. It will need to send a code to that second device.
  • Your lock screen and desktop background will be reset to the default. If these pictures are special to you, please make sure there is a copy saved in OneDrive.

 

Set up your system

Here are the requirements for completing this upgrade 

  • This must be done on-campus using a CUNE network
  • The upgrade requires having at least 30GB of free storage available. If not, the upgrade will fail
  • For fully remote staff: VPN should be connected to begin the upgrade; the download will be slow
  • The computer must be connected to power for the duration of the process
  • Ensure that all necessary files have synced to OneDrive
  • A majority of this upgrade is automated and can be done without your interaction
  • Plan to be without the system for about two hours during the upgrade and subsequent reboots
  • Plan to devote at least 30 minutes customization after the automated process completes

 

Begin the Upgrade 

  1. Make sure you are connected to a CUNE wired or wireless network
  2. Open OneDrive by clicking the cloud icon in the lower right corner
  3. Make sure it states Your files are synced
    Note: If this anything else appears, please address the issue or contact the Helpdesk before proceeding
  4.  Search for or navigate to the Software Center application in the Start menu




  5. Navigate to Operating Systems on the left side
  6. Click on Windows 11 23H2 IPU



  7. Click the Install button



  8. Confirm the installation by clicking Install again



  9. A series of windows will pop-up which do not require interaction
  10. From here, the upgrade is hands-off until the lock screen or logon screen stays in place
  11. The images below will appear, if you wish to follow along
  12. At this point, you can walk away as the process completes and skip to step 14








  13. The computer restarts at this point (Apologies on the quality of these images, as they're impossible to get without an external camera)





  14. At the end of the upgrade, a lovely picture will appear on the screen (this picture changes regularly, so it didn't make sense to include it)
  15. Wake up the computer as you normally do by wiggling the mouse or tapping the keyboard
  16. You are presented with a login page where you enter your username (typically first.last) and your normal password
  17. It will take several minutes to log in and you'll see some conscientious messages






  18. After the initial login, you will be prompted almost immediately to reboot
  19. Click Restart



  20. Login again
  21. After a few moments, you will be prompted again to restart
  22. Click Restart



  23. This second reboot may take a few extra minutes while displaying messages like these




  24. When this is complete, login again
  25. Some reported a third prompt to reboot, so prepare for that
  26. Once this is complete, log in
  27. Proceed to customize your profile and begin using the system

 

Suggested Profile Customizations

  • Taskbar settings
  • Desktop background and theme
  • Set your default browser to your favorite
  • Log into your browser(s) profile(s) or import bookmarks from your backup
  • Authorize 1Password application and/or browser(s)
  • Set up your Teams preferences
  • Update Start menu pinned apps


Articles about Windows 11